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George Murphy
George Murphy

What is the main purpose of using AI chatbots? What advantages do chatbots provide over traditional forms of customer communication?

I want to say that using chatbots with artificial intelligence in business is an effective way to improve interaction with customers, first of all. You can study this article yourself https://binerals.com/blog/what-is-an-impact-of-ai-chatbots-on-business and see for yourself. The advantages of chatbots over traditional forms of communication are undeniable. First, they provide instant answers by resolving problems and providing information quickly. This saves the client time and increases service efficiency. Secondly, chatbots work around the clock, making them available at any time of the day or night. This is especially important for companies focused on the global market.

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